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Job Opportunity – Utility Clerk

The City of Viroqua is seeking a highly skilled individual to fill the full-time position of Utility Clerk. The Utility Clerk operates and manages the business office and financial operations of the Utility. The job requires specialized skills in accounting, customer service and management as well as knowledge of the operation of the water and sewer utility.

 The Utility Clerk is responsible for managing customer accounts and payments, overall finances of the utility including financial loan and grant management, utility office staff, meter change outs and Digger Hotline locates. This position is responsible to report to the Director of Public Works, City Administrator, Public Works Committee and Council on financial matters of the utility. The Utility must ensure utility office is operating by rules of the Wisconsin Public Service Commission and city, state and federal laws 

Qualifications include:

  • – Degree or certificate in accounting or related field or significant accounting experience.
  • – Work experience with a utility or government agency.
  • – Proficiency with basic computer programs such as Microsoft Office Word, Excel and Outlook and basic office equipment such as copy machine.
  • – Experience with billing/accounting software such as Caselle by Civic.
  • – Must be able to maintain confidentiality with documents such as customer disconnection notices, deferred payment agreements and related files.

A pre-employment criminal background check will be performed on the successful candidate.

A full job description can be obtained here or by contacting the office at 637-7154 ext. 19, Monday thru Friday 7:30 am to 4:30 pm.

The compensation for this position varies depending on education and experience starting at $18.00/hr plus a fringe benefits package including health insurance and retirement savings.

Applicants should submit a resume and cover letter to the City by March 7, 2017 at 4:30 pm to: Sarah Grainger, Director of Public Works, City of Viroqua, 202 North Main St, Viroqua WI, 54665, (608) 637-7186 ext. 20,

Utility Clerk Job Description

View Announcement Website under Construction

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View Announcement Sidewalk Cleanup

The Viroqua Police Department & Viroqua Street Department are requesting assistance from all residences in the City that have a sidewalk.  Due to the recent rain and extreme cold, many sidewalks are ice covered and hazardous.  We are asking for assistance in making the sidewalks safe for all people to use.  In the severe cold standard salt does not work well. Alternative deicers such as zero ice, or materials that improve traction such as sand, sawdust, wood shavings and/or kitty litter can be used to improve the safety of ice covered sidewalks.

The City understands that due to the weather conditions this has been a difficult task.  We are sure though, that no one wants anybody to get injured while walking on a sidewalk that could have been easily remedied.  A complete copy of the press release can be read below:


View Announcement Sidewalk Hazards – Orange Paint

What does all the orange paint mean?

The City of Viroqua has identified a sidewalk hazards throughout the City. The ADA defines a ‘trip hazard’ as any vertical change of over 1/4 inch or more at any joint or crack. The City will be hiring a contractor called Safe Step to cut the concrete, rather than grind, it in order to remove trip hazards. This method of cutting the concrete is more efficient and cost effective than simply grinding the cement to meet regulations. There will be a charge of $60-$80 per side of each concrete panel that must be remedied, and the contractor will be identifying any additional repair charges. This hazard must be remedied to comply with the Americans with Disabilities Act (ADA) regulations by August 15thth. Those who do not wish to use the contractor hired by the City must still remedy his or her sidewalk hazard by August 15th as well.

The City of Viroqua thanks you for your understanding and cooperation. To learn more about Safe Step and their Precision Concrete Cutting method, as well as the standards that your sidewalks must meet to be ADA compliant, visit safesidewalks.com.

If you have any further questions please contact me at 637-7154 ext. 20 or sgrainger@viroqua-wisconsin.com.

View Announcement Wastewater Treatment Facility Upgrade

The City of Viroqua wastewater treatment facility (WWTF) was constructed in 1978. Treatment components have been modified and added in facility upgrades in 1994 and 2002. Even with these upgrades much of the original equipment is still in operation and in need of replacement or rehabilitation. Also a number of structures need to be modified to meet current building codes. The waterway downstream of the treatment plant outfall has exposed fractured bedrock characteristic of the region’s karst topography. In order to protect groundwater quality, the Wisconsin Department of Natural Resources (WDNR) is requiring the City to relocate the outfall approximately 2 miles downstream of the WWTF beyond the fractured bedrock area.

This major wastewater treatment facility upgrade and outfall relocation has a capital cost of 10.2 million dollars. The City has received $650,000 in grant funding (principal forgiveness) from the WDNR and is also expecting $2.05 million in grant funding from the USDA Rural Development. The remaining funding will come in the form of loan financing through the WDNR and USDA. Focus on Energy grants are also being pursued.

In addition to obtaining this funding, a sewer rate increase will be required. Charges for an average residential customer (using 400 cubic feet per month) will increase from $25.40 per month to $40.13 per month as of March 1, 2016. This increase puts Viroqua’s sewer rates closer in line to similar sized systems in the area such as Richland Center, Fennimore and Westby.

A public information session about the WWTF upgrades and rate increase will be held on Thursday February 18th at 6:30pm at the Vernon Memorial Medical Office Building Meeting rooms A and B at 407 S. Main St.

Viroqua Facilities Plan

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