Utility Bill Payment Options
To Pay Online, Mobile Device or Telephone
Utility bills can be paid with a check, savings, credit card or debit card by clicking the link below or by calling toll-free at 877-885-7968.
You will need to create an account the first time you login. Be sure to have your bill handy to provide your customer account number.
To receive billing statements on-line check the box to opt in when setting up customer profile.
After your account is created payments are 3-easy steps. You can pay immediately, schedule a payment or set up Auto-Pay for the amount of your bill.
Convenience fees will apply.
We use Payment Service Network to process our payments. PSN has been certified as maintaining the highest level of security as required by the credit card industry.
Payments can also be made by automatic withdrawal (ACH) from your checking or savings account. To use this method, call our office at 608-637-7186 ext 19 to have an Automatic Withdrawal Bank Authorization Form or stop in the office to pick up a form.
Some advantages to using direct automatic payment are:
- Helps avoid late or missed payments
- No convenience fee
- No need to write checks
- No postage costs
- Transfers funds safely, securely and directly from your account
When enrolled in this convenient service, you will continue to receive a statement at the beginning of each month detailing the amount to be debited from your savings or checking account on the due date.
Pay by Mail
Payment can be sent to:
Viroqua Utilities Department
202 N Main St
Viroqua, WI 54665
Please include the top stub of the bill to assure that your account is properly credited.
Pay in Person
During normal business hours (Monday – Friday, 7:30 a.m. – 4:30 p.m.) customers can make payments at our office, located at 202 N Main St, Viroqua. (The City Hall remains closed to the public at this time, due to Covid regulations.)
After business hours, payments can be dropped off in one of the two night deposit boxes located at our office. There is one located to the right of the main entrance and one located in alley next to the building off E Decker St.
If you are paying in person, you can pay by cash, check, debit and credit card. Convenience fees will apply for debit and credit card payments.