CITY OF VIROQUA - Official Website Home > City of Viroqua > Departments > Water & Sewer

Water & Sewer

Viroqua Utilities provide water, sewer and fire protection services to 1,675 Residential, 27 Multi-Family and 275 Commercial/Industrial customers with the population of over 4,300 in the City of Viroqua.  Our employees receive updated, professional training on a continuing basis so we can better serve our customers. 

A self-funded entity, Viroqua Utilities receives no tax dollars to support its system and operates under the rates and tariffs on water use, sewer use and fire protection.  Water and fire protection rates and tariffs are established by the Public Service Commission of Wisconsin (PSCW) and  the accounting records are maintained in accordance with the Uniform System of Accounts prescribed by the PSCW. The utility is governed by City Ordinances.

Viroqua Water Department – City Hall
124 W Decker Street
Viroqua, WI 54665
Wastewater Treatment Facility
1315 County Road B
Viroqua, WI 54665

Chicago Avenue, Railroad Avenue and West Broadway Sewer Improvements 2024

The City is working through the funding process for this sewer project which is expected to commence in the fall of 2024. See link below for the Public Notice: Environmental Assessment and Preliminary Finding of No Significant Impact –City of Viroqua, WI Sewer Project

Environmental Assessment for Sewer Project


Hydrant flushing and the cleaning of the Eckhart Park Tower is slated for October 2024. 

Learn more about the projects here  October projects.

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Departments

Sewer Department

Water Department


Utility Bill Payment Options

Payment Options


General Inquiries and Billing

Cheryl Purvis, Utility Clerk
608-637-8724
Cindi Hamann, Deputy Clerk II, Utility Billing Clerk
608-637-7186 ext. 319
[email protected]

Sarah Grainger, Director of Public Works/City Engineer
608-637-2937
Greg Marsh, Utility & Operations Supt.
608-637-8294 

Additional Resources:

Water Service Application

Utilities-Customer-Application

Bank-Authorization Form

Water service applications must be mailed or faxed 124 West Decker Street, Viroqua, WI 54665. Questions regarding water applications should be directed to the contact on the application form. 

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Utility Policies & Procedures

Your Rights As Residential Water Customer

Public Service Commission of Wisconsin

2023 Consumer Confidence Report

Facilities Plan June 2015 with Appendix

WWTF Upgrades FAQ